ios App Store Binary Rejected - 与您的应用相关联的卖家和公司名称未反映名称
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App Store Binary Rejected - The seller and company names associated with your app do not reflect the name
提问by Soumya
I have recently uploaded a new application to iTunes Connect for the approval process. Its version is 1.0. Today the binary was rejected and the following was mentioned in the resolution center.
我最近将一个新应用程序上传到 iTunes Connect 以进行审批流程。它的版本是 1.0。今天二进制文件被拒绝了,在解决中心提到了以下内容。
The seller and company names associated with your app do not reflect the name, “?Secured” in the app or its metadata, as required by section 1.2 of the Apple Developer Program License Agreement.
根据 Apple Developer Program 许可协议第 1.2 节的要求,与您的应用程序相关联的卖家和公司名称不反映应用程序或其元数据中的名称“?Secured”。
Next Steps
下一步
Your app must be published under a seller name and company name that reflects the Secured? brand. If you have developed these apps on behalf of a client, please advise your client to add you to the development team of their Apple Developer account.
您的应用程序必须以反映 Secured? 的卖家名称和公司名称发布。牌。如果您代表客户开发了这些应用程序,请建议您的客户将您添加到其 Apple Developer 帐户的开发团队中。
Once created, you cannot change your seller name or company name in iTunes Connect. For assistance with changing your company name or seller name, you will need to contact iTunes Connect through the Contact Us page.
创建后,您将无法在 iTunes Connect 中更改您的卖家名称或公司名称。如需有关更改公司名称或卖家名称的帮助,您需要通过“联系我们”页面联系 iTunes Connect。
We have generated the application using the proper profiles. Any idea as to when this issue is raised by Apple? We could not get any proper information about the reason and the way to resolve it. Does this have anything to do with the application name being similar to some other application named as "Secured" and out app name being Secured?
我们已经使用正确的配置文件生成了应用程序。关于 Apple 何时提出此问题的任何想法?我们无法获得有关原因和解决方法的任何正确信息。这是否与应用程序名称类似于其他名为“安全”的应用程序和应用程序名称被保护有关?
采纳答案by Marián ?erny
You typically get this kind of rejection when you submit an app that has some known brand in the name of the app, icon, inside the app or in the metadata. For example, if your company is "Milkshakes Ltd." and you use "Nike" brand in the name of your app "Milkshakes - NikeEdition".
当您提交的应用程序在应用程序名称、图标、应用程序内部或元数据中具有某些知名品牌时,您通常会收到此类拒绝。例如,如果您的公司是“Milkshakes Ltd.” 并且您在应用程序“Milkshakes - NikeEdition”的名称中使用了“Nike”品牌。
This typically happens when a company asks you - the developer - to create and app for them and you are trying to release the app under your developer account. But the app needs to be released under the company developer account (the company needs to enroll Apple Developer Program if it has not yet done so). That is why Apple advises the following:
这通常发生在公司要求您 - 开发人员 - 为他们创建和应用程序并且您尝试在您的开发人员帐户下发布应用程序时。但是应用需要在公司开发者账号下发布(如果公司还没有注册,则需要注册Apple Developer Program)。这就是为什么 Apple 提出以下建议的原因:
If you have developed these apps on behalf of a client, please advise your client to add you to the development team of their Apple Developer account.
如果您代表客户开发了这些应用程序,请建议您的客户将您添加到其 Apple Developer 帐户的开发团队中。
Releasing apps under a different account is against Apple Developer Program License Agreement:
在不同帐户下发布应用程序违反 Apple Developer Program 许可协议:
For the sake of clarity, You may authorize contractors to develop Applications on Your behalf, but any such Applications must be owned by You, submitted under Your own developer account, and distributed as Applications only as expressly permitted herein. You are responsible to Apple for Your contractors' activities under Your account (e.g., adding them to Your team to perform development work for You) and their compliance with this Agreement. Any actions undertaken by Your contractors arising out of this Agreement shall be deemed to have been taken by You, and You (in addition to Your contractors) shall be responsible to Apple for all such actions.
为清楚起见,您可以授权承包商代表您开发应用程序,但任何此类应用程序必须归您所有,在您自己的开发者帐户下提交,并且仅在此处明确允许的情况下作为应用程序分发。对于您的承包商在您的帐户下的活动(例如,将他们添加到您的团队为您执行开发工作)以及他们对本协议的遵守情况,您对 Apple 负责。您的承包商因本协议而采取的任何行动均应视为您已采取的行动,您(除您的承包商外)应对所有此类行动向 Apple 负责。
However, based on your description, it does not look this is your case. I don't know about any well known "Secured" or "Safe" brands. You did not write your company name, there might be a conflict too. I would try to clarify the issue with Apple Review Team by responding to the issue in Resolution Center. They might point you to the brand you are in conflict with. Or it might have been rejected by a mistake.
但是,根据您的描述,您的情况似乎并非如此。我不知道任何著名的“安全”或“安全”品牌。你没有写你的公司名称,也可能有冲突。我会尝试通过在解决中心回复问题来与 Apple 审核团队澄清问题。他们可能会将您指向与您有冲突的品牌。或者它可能被错误拒绝了。
回答by biolinh
I found a comment in Apple Developer forum, and it works for me.
我在 Apple Developer 论坛上找到了一条评论,它对我有用。
rajveer123 Mar 14, 2017 10:46 AM (in response to nikhileshrayapureddy)
Hi, I might be able to help on this. I just got my app approved and had the same reason. You need to make sure, that if your app is called XYZ and you are the owner 123, that 123 owns all copyright for the app and it's content within. If the content is third-party make sure you comment this in comments box. It's quite reasonable, as I might upload an app called Windows for iOS and do not even own the copyright for this brand. Also, make sure you write the correct name etc. in the copyright box, who owns the brand. It's not the app name, but the publisher or if you develop for someone, it's his company/client name. I don't think it's that complictaed with Apple, you just need to be straight forward. I hope this helps someone!
rajveer123 2017 年 3 月 14 日上午 10:46(回应 nikhileshrayapureddy)
你好,我可能可以帮助解决这个问题。我刚刚获得了我的应用程序的批准并有同样的原因。您需要确保,如果您的应用名为 XYZ 而您是 123 的所有者,那么 123 拥有该应用及其内容的所有版权。如果内容是第三方的,请确保在评论框中对此进行评论。这很合理,因为我可能会上传一个名为 Windows for iOS 的应用程序,甚至不拥有该品牌的版权。另外,请确保在版权框中写下正确的名称等,谁拥有该品牌。这不是应用程序名称,而是发布者,或者如果您为某人开发,则是他的公司/客户名称。我不认为 Apple 有那么复杂,你只需要直截了当。我希望这可以帮助别人!
Link: https://forums.developer.apple.com/thread/73820
链接:https: //forums.developer.apple.com/thread/73820
From the comment, I did as below:
从评论中,我做了如下:
- In "Prepare for submission", scroll to Copyright area, copy your
team name and paste it as Copyright of this application.
- Resubmit your application.
- 在“准备提交”中,滚动到版权区域,复制您的团队名称并将其粘贴为此应用程序的版权。
- 重新提交您的申请。
In my case, it took 2 days to get my application approved for sale in Apple store. Have your patience.
就我而言,我的应用程序在 Apple Store 中获得批准销售需要 2 天时间。有你的耐心。
UPDATED: Now, apple allows us upload a certificate file to show their authentication of this app then we can use the our owner app name.
回答by sowdri
We ran into the same issue. Basically it's a trademark issue. I'm not arguing if it's right or wrong. But the solution:
我们遇到了同样的问题。基本上这是一个商标问题。我不争论这是对还是错。但解决方案:
- Either you have to list in the developer account of your customer.
- Or legally acquire the trademark and brand name of your customer (may be limited for the purpose of AppStore/PlayStore/Digital Marketing)
- 您必须在客户的开发者帐户中列出。
- 或合法获取您客户的商标和品牌名称(可能因 AppStore/PlayStore/数字营销目的而受到限制)
I know point 2 sounds a bit off. I agree it is.
我知道第 2 点听起来有点不对劲。我同意是这样。
Let's take an example:
让我们举个例子:
Developer: FooBar Software
App: No1 Pharma
开发人员: FooBar 软件
应用程序:No1 Pharma
In AppStore listing, the seller of the app is the developer. So from the user point of view, if you look at the listing on AppStore, it would say the app "No1 Pharma" is being sold by "FooBar Software". This doesn't sound right.
在 AppStore 列表中,应用程序的卖方是开发者。所以从用户的角度来看,如果你查看 AppStore 上的列表,它会说应用程序“No1 Pharma”是由“FooBar Software”销售的。这听起来不对。
Another case:
另一个案例:
The publishing rights of Harry Potter Books (acc. to wiki) is owned by Bloomsbury Publishing (UK) and Scholastic (US)
Harry Potter Books(根据维基)的出版权归 Bloomsbury Publishing(英国)和 Scholastic(美国)所有
Developer: Bloomsbury Publishing
App: Harry Potter
开发人员: Bloomsbury Publishing
应用程序:哈利波特
This will sound right, in spite of the fact that the seller name and app name did not match. The listing would read "Bloomsbury Publishing" is the seller of the app "Harry Potter". This sounds right. So Bloomsbury can publish all the trademarks/brands it owns as different apps in it's developer account.
尽管卖家名称和应用名称不匹配,但这听起来是正确的。该列表将显示“Bloomsbury Publishing”是应用程序“哈利波特”的卖家。这听起来是对的。因此,Bloomsbury 可以在其开发者帐户中将其拥有的所有商标/品牌作为不同的应用程序发布。
Perhaps AppStore might choose to differentiate the developers from sellers. Because developers are not sellers. That's the reality.
也许 AppStore 可能会选择将开发商与卖家区分开来。因为开发商不是卖家。这就是现实。
Let's say IBM develops the "Harry Potter" app for "Bloomsbury", then the listing should read:
假设 IBM 为“Bloomsbury”开发了“Harry Potter”应用程序,那么清单应该是这样的:
Developer: IBM
Seller: Bloomsbury
App: Harry Potter
开发人员:IBM
卖方:Bloomsbury
应用程序:哈利波特
Hope this helps.
希望这可以帮助。
回答by Amal T S
I had the same issue. They accepted it after I changed the individual membership account to a company/Organisation membership& uploaded it again. If your product is a brand which is registered, it should be a company account which reflects the brand name of your product
我遇到过同样的问题。在我将个人会员帐户更改为公司/组织会员并再次上传后,他们接受了它。如果您的产品是已注册的品牌,则应该是反映您产品品牌名称的公司帐户
回答by Hussam Kurd
I have the same issue and it was resolved, Now when you develop an app on apple store it would be one of these two options:
我有同样的问题并已解决,现在当您在 Apple Store 上开发应用程序时,它将是以下两个选项之一:
You are developing it on behalf of another person or organization and either your account is an individual or organization you must provide apple with the apple account for the client because this client is the real owner for the app.
The second option is that you develop this app for your self and you are the owner for it, in this case, if you are an individual you must inform apple that you own this as individual (this is my case) and they will resolve it to you, you can reach the support team by creating a case on the resolution center and resubmit your app again. I believe similar steps should be made for organization account.
您代表另一个人或组织开发它,并且您的帐户是个人或组织,您必须向苹果提供客户的苹果帐户,因为该客户是该应用程序的真正所有者。
第二种选择是你为自己开发这个应用程序,你是它的所有者,在这种情况下,如果你是个人,你必须通知苹果你作为个人拥有这个(这是我的情况),他们会解决它对您来说,您可以通过在解决中心创建案例并再次重新提交您的应用程序来联系支持团队。我认为应该对组织帐户进行类似的步骤。
But an important thing to take it into account, that you are the real owner of this app and you are not using other one brand.
但是要考虑到一件重要的事情,即您是该应用程序的真正所有者,并且您没有使用其他品牌。
Hope this helps
希望这可以帮助